Gobierno y Gestión Pública
type: channel
description: La Revista Gobierno y Gestión Pública (ISSN:2414-4991) es una revista científica semestral patrocinada por el Instituto de Gobierno y de Gestión Pública de la Universidad de San Martín de Porres en Lima, Perú. El número de manuscritos correspondiente al primer semestre de cada año se publica en enero, y el número correspondiente al segundo semestre se publica en julio. Las convocatorias para la presentación de artículos están abiertas durante todo el año. El archivo de su manuscrito debe de cumplir con las condiciones de Envío.
publisher: Instituto de Gobierno y de Gestión Pública
language: es
publication name: Gobierno y Gestión Pública
issn: 2414-4991
items: PRESENTATION
items: TABLE OF CONTENTS
items: NONCOMPLIANCE WITH LEGAL REGULATIONS IN PERU (2019–2023): ANALYSIS, CAUSES, AND PROPOSALS FOR EFFECTIVE REGULATORY MANAGEMENT
items: LEGISLATIVE EFFECTIVENESS AND THE ROLE OF PERU'S CONGRESS: THE CASE OF DECLARATIVE LAWS
items: ADMINISTRATIVE SERVICE QUALITY AND USER SATISFACTION AT THE “MANUEL SEOANE CORRALES” PUBLIC HIGHER TECHNOLOGICAL INSTITUTE
items: PENSIONS AT RISK: INFORMALITY AND WITHDRAWALS THAT THREATEN PENSION SECURITY IN PERU
items: INFLUENCE OF DIGITAL SERVICE QUALITY ON USER SATISFACTION OF THE TV PERÚ DIGITAL PLATFORM, 2024
items: Impact Of Peruvian Public Policies Implemented During The Coronavirus Pandemic
items: Public Policy To Eliminate Informality In The Acquisition Of Housing In Metropolitan Lima 2011-2022
items: Public Policies Of The Quality Management System And Its Influence On The Satisfaction Of The Plastic Surgery Service Of The Edgardo Rebagliati Martins Hospital 2021 – 2023
items: Investments And Bureaucratic Barriers: The Effect Of Property Ownership In The Manufacturing Industry Of Arequipa City 2024
items: Table of contents
items: Presentation
items: Incentives for municipal management and investment in early childhood in Peruvian municipalities. 2012 - 2018
items: Abstract
items: IMPACT OF THE REACTIVATION ON THE POPULAR COOPERATION SYSTEM ON PEASANT AND NATIVE COMMUNITIES
items: THE INSURED'S LEVEL OF CONFIDENCE IN ESSALUD BASED ON THE HEALTHCARE SERVICES IT IS RESPONSIBLE FOR PROVIDING TO ITS COVERED POPULATION, 2008 – 2021
items: INCOME EQUITY IN THE PERUVIAN PENSION SYSTEM: PERIOD 2012-2022
items: Communicational behavior of the regional government of La Libertad facing a risk situation due to Covid-19
items: On the road to trade union dialogue: management of social conflicts related to road freight transport (Peru, 2019-2022)
items: INNOVATION AS AN ENGINE OF ECONOMIC GROWTH IN PERU
items: ANALYSIS OF THE EFFICACY AND EFFECTIVENESS OF SOCIAL EXPENDITURE ON EDUCATION TO ACHIEVE NATIONAL DEVELOPMENT, 2003 -2022
items: THE CREATION, THE FINANCING SYSTEM, AND THE INTERNAL DEMOCRACY OF POLITICAL PARTIES IN THE REGULATORY FRAMEWORK OF PERU 2021
items: Financial Education and its Contribution to Financial Inclusion: An Approach from the School Curriculum
items: CONFLICTS IN THE MANAGEMENT OF ECONOMIC RESOURCES OBTAINED BY RIGHT OF EASEMENT IN THE PEASANT COMMUNITY OF RACCAYA (YEAR 2019-2020)
items: CULTURAL INDUSTRIES AS INSTRUMENTS OF INTERCULTURALITY, IDENTITY COHESION AND DEVELOPMENT: GASTRONOMY AND TOURISM IN PERU
items: GROWTH AND INEQUALITY: THE ROLE OF POLITICAL ECONOMY

PRESENTATION
type: item
description: Presentation
subject: Information
  topic: section
creator: Saúl Fernando Barrera Ayala
rights: Copyright (c) 2025 Saúl Fernando Barrera Ayala https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 5
ending page: 5
doi: 10.24265/iggp.2025.v12n2.01

TABLE OF CONTENTS
type: item
description: Table of contents
subject: Information
  topic: section
rights: Copyright (c) 2025 https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 4
ending page: 4
doi: 10.24265/

NONCOMPLIANCE WITH LEGAL REGULATIONS IN PERU (2019–2023): ANALYSIS, CAUSES, AND PROPOSALS FOR EFFECTIVE REGULATORY MANAGEMENT
type: item
description: This article analyzes the systematic non-compliance with the legal mandate to regulate laws by the Executive Branch in Peru during the 2019–2023 period. Based on qualitative research, it examines compliance levels, deadlines set by Congress, current regulatory procedures, and political and legal control mechanisms. Findings reveal that 93.3% of laws requiring regulation were not complied with within the legal timeframe, constituting a constitutional violation and undermining the effectiveness of public policies and citizens' rights. The article proposes improvements in the State's regulatory management, including standardized procedures, effective implementation of Regulatory Impact Analysis (RIA), and strengthened parliamentary oversight.
subject: Artículos
  topic: section
subject: regulation
  topic: keywords
subject: public management
  topic: keywords
subject: political control
  topic: keywords
creator: Leny Palma Encalada
creator: Melissa Yulissa Sánchez Bernaola
rights: Copyright (c) 2025 Leny Palma Encalada, Melissa Yulissa Sánchez Bernaola https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 45
ending page: 55
doi: 10.24265/iggp.2025.v12n2.06

LEGISLATIVE EFFECTIVENESS AND THE ROLE OF PERU'S CONGRESS: THE CASE OF DECLARATIVE LAWS
type: item
description: The present research had as its general objective to determine how the declarative laws approved by the Congress of Peru achieved real legislative effectiveness in Peruvian society. To do so, a qualitative approach and an exploratory design were used, considering as a population the declarative laws approved by Congress since 2016. The sample would be 12 declarative laws approved between 2016 and 2023, finding that these declarative laws had a significant impact on Peruvian society. It was highlighted that the declarative laws of infrastructure generated a tangible change in the execution of works, benefiting various sectors of the citizenry in Peru. Concluding that declarative laws are legal norms that, fundamentally, stand out for their ability to alert the executive branch on specific issues. They not only seek to ensure the realization of concrete actions, but also promote economic and cultural development in areas that need attention.
subject: Artículos
  topic: section
subject: Congress of the Republic
  topic: keywords
subject: Declarative laws
  topic: keywords
subject: Infraestructure
  topic: keywords
creator: Jaime Americo Abensur Pinasco
rights: Copyright (c) 2025 Jaime Americo Abensur Pinasco https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 38
ending page: 44
doi: 10.24265/iggp.2025.v12n2.05

ADMINISTRATIVE SERVICE QUALITY AND USER SATISFACTION AT THE “MANUEL SEOANE CORRALES” PUBLIC HIGHER TECHNOLOGICAL INSTITUTE
type: item
description: Currently, the demands and requirements of users have changed, and they seek a quality service to be satisfied; the purpose of this research is to determine the relationship between the quality of administrative service and user satisfaction at the "Manuel Seoane Corrales" Public Higher Technological Institute. The research aimed to explore the satisfaction of students from different study programs with reference to the dimensions of staff, facilities and materials, services provided, and the organization's image. The results of this research may help propose alternatives for improving the administrative services provided by the institute. The study is descriptive-correlation in nature, with a quantitative and non-experimental approach. A survey was conducted with 303 students using the SERVQUAL model. The results showed a direct, moderate-strong correlation between administrative service quality and the dimensions of user satisfaction, with the lowest correlation found in the dimension of facilities/materials and the highest in the staff dimension concerning user satisfaction. This indicates that as the quality of administrative service increases, user satisfaction also increases
subject: Artículos
  topic: section
subject: admintrative service quality
  topic: keywords
subject: satisfaction
  topic: keywords
creator: Martha Alicia Caller Luna
rights: Copyright (c) 2025 Martha Alicia Caller Luna https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 28
ending page: 37
doi: 10.24265/iggp.2025.v12n2.04

PENSIONS AT RISK: INFORMALITY AND WITHDRAWALS THAT THREATEN PENSION SECURITY IN PERU
type: item
description: The main objective of this article is to analyze the impact of labor informality, which currently affects the population. Taking into account data provided by the National Household Survey (ENAHO), in 2022, around 75.7% of workers were in the informal sector, resulting in approximately 13.4 million people and massive withdrawals from pension funds, this compromises long-term sustainability and puts the financial security of millions of Peruvians at risk in their old age. This research examines how these factors affect the coverage and viability of the pension system and proposes possible solutions to mitigate the negative effects of these problems. This research uses a mixed approach, combining quantitative and qualitative elements. In the quantitative approach, we use numerical and statistical data to demonstrate the impact of the crisis on the pension system. Meanwhile, in the qualitative approach, we analyze the problem from an interpretive perspective, exploring the causes and proposing solutions. Furthermore, it is basic and non-experimental in design. Information was collected from the following public entities: the National Institute of Statistics and Informatics (INEI), the Superintendency of Banking, Insurance, and Pension Funds (AFPs) (SBS). The following data collection tools were used: official reports, newspaper sources, academic studies (undergraduate and graduate theses), books, and current regulations. Finally, to improve the coverage and sustainability of the pension system, it is proposed to incentivize pension savings for informal workers with state subsidies and tax benefits. Furthermore, it is key to strengthen financial education to avoid premature withdrawals and establish a mixed system with a guaranteed minimum pension and greater protection for older adults without sufficient income.
subject: Artículos
  topic: section
subject: labor informality
  topic: keywords
subject: mass withdrawals
  topic: keywords
subject: pension fund
  topic: keywords
subject: pension
  topic: keywords
creator: Jael Rossmery Gutiérrez Ayala
rights: Copyright (c) 2025 Jael Rossmery Gutiérrez Ayala https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 6
ending page: 13
doi: 10.24265/iggp.2025.v12n2.02

INFLUENCE OF DIGITAL SERVICE QUALITY ON USER SATISFACTION OF THE TV PERÚ DIGITAL PLATFORM, 2024
type: item
description: The research was developed with the purpose of determining the influence of the quality of digital service on the satisfaction of users of the TVPerú digital platform during the year 2024. From this, a quantitative approach, explanatory level and non-experimental design were used, the sample consisted of 384 users, the data collection technique was the survey and the instrument was a questionnaire of 29 questions on a Likert scale and the methodology was multiple linear regression. The results showed a significant influence (p-value of 0.000) of the dimensions of information quality (33.4%), security (15.4%), interactivity (18%) and system quality (17.6%) on satisfaction. The model obtained an R2 of 0.470 and a p-value of 0.000, so it is concluded that the quality of digital service influences the satisfaction of users of the TVPerú digital platform. The government's digital platforms are vital for promoting transparency, access to information, and participation in public services. They also reflect the government's interaction and bring it closer to citizens. The importance of this study lies in understanding the factors that explain satisfaction and in promoting such use.
subject: Artículos
  topic: section
subject: digital service quality
  topic: keywords
subject: User satisfaction
  topic: keywords
subject: interactivity
  topic: keywords
subject: information quality
  topic: keywords
creator: Roberto Franco Ulco
rights: Copyright (c) 2025 Roberto Franco Ulco https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-09-08
publication date: 2025-09-08
starting page: 14
ending page: 27
doi: 10.24265/iggp.2025.v12n2.03

Impact Of Peruvian Public Policies Implemented During The Coronavirus Pandemic
type: item
description: The Covid-19 Pandemic marks a milestone in contemporary world history, triggering the closure of borders, deterioration of the economy around the world, modification of the behaviors of millions of people, modification and suspension of education at different levels, collapse of health systems, confinement, increase in poverty, Millions of deaths worldwide, definitely these and many other effects of covid, had and will have repercussions on the future. Governments in the search to mitigate the impact of the pandemic, adopted sanitary, political and economic measures, in this scenario Peru is a unique case in the world that was and is even the subject of analysis; because despite the speed of the health and economic measures implemented, they were not effective, which was observed in the high rate of deaths and high rate of infections, placing our country as the leader in the ranking of deaths per million inhabitants worldwide. With this analysis, It is intended to explain the impact of political decisions on health management during the covid-19 pandemic between 2020 and 2022 in Peru, with the aim of reflecting as part of society, understanding that this type of health policy decisions, which initially might seem the most suitable, they are not necessarily; especially considering that political errors such as the absence of scientific and technical input when formulating strategies, the absence of a surveillance system, the lack of efficient diagnostic tools, the lack of a strategy for communication, limiting oneself to information through a paternalistic discourse to justify the measures and restrictions imposed. Is consider that these political decisions in health management require an analysis, given that our country with the initial conditions (precarious health system, high levels of corruption, labor informality, lower development of the economy, etc.) of similar characteristics to other countries in the region with respect to the management of the pandemic, o…
subject: Artículos
  topic: section
subject: Pandemic
  topic: keywords
subject: Covid-19
  topic: keywords
subject: Public policies
  topic: keywords
subject: Government
  topic: keywords
subject: Health management
  topic: keywords
subject: Mortality
  topic: keywords
subject: Political decisions
  topic: keywords
creator: Omar James Neyra Colchado
creator: Lisseth Staylen Neyra Asencios
rights: Copyright (c) 2025 Omar James Neyra Colchado, Lisseth Staylen Neyra Asencios https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 51
ending page: 63
doi: 10.24265/iggp.2025.v12n1.06

Public Policy To Eliminate Informality In The Acquisition Of Housing In Metropolitan Lima 2011-2022
type: item
description: The main objective of the research is to determine how population growth, migration and poverty influenced the causes of informality in the acquisition of housing in Metropolitan Lima and will guarantee access to them. Likewise, the research presents a mixed approach, basic type, non-experimental design. The information was collected from different public entities such as: Ministry of Housing, Construction and Sanitation - MVCS, Metropolitan Municipality of Lima - MML, National Institute of Statistics and Informatics - INEI, National Superintendence of State Assets - SBN, National Household Survey - ENAHO. Reports and newspaper articles, undergraduate and graduate theses, magazine articles, books and others were used as a data collection tool. It was concluded that the causes that cause informality in the acquisition of housing are: population growth, migration and poverty, which have been increasing in recent years. Furthermore, it should be noted that despite having a National Housing and Urban Development Policy, the objectives have not been met, much less has it been possible to combat the problem of the shortage of housing acquisitions and its informality. Finally, to combat this problem, we must focus on the work of the three levels of government (national, regional and local) with the National Superintendence of State Assets, the entity in charge of all State properties.
subject: Artículos
  topic: section
subject: Access to housing
  topic: keywords
subject: Public policy
  topic: keywords
subject: Population growth
  topic: keywords
subject: Migration
  topic: keywords
subject: Poverty
  topic: keywords
creator: Jael Rossmery Gutiérrez Ayala
rights: Copyright (c) 2025 Jael Rossmery Gutiérrez Ayala https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 30
ending page: 41
doi: 10.24265/iggp.2025.v12n1.04

Public Policies Of The Quality Management System And Its Influence On The Satisfaction Of The Plastic Surgery Service Of The Edgardo Rebagliati Martins Hospital 2021 – 2023
type: item
description: This research analyzes the influence of the Health Quality Management System Policies on people's satisfaction, in relation to the reconstructive plastic surgery service provided at the Edgardo Rebagliati Martins Hospital, in the period 2021 - 2023. For this, surveys are applied to a sample of 494 people who received said service and the relationship between said policies and the dimensions of user satisfaction such as professional treatment, information, management results, time, service accessibility, trust and tangible aspects involving service is examined. The results of this research show that the Health Quality Management System Policies significantly influence the satisfaction of people who access the service, mainly in the professional treatment and information provided in the care; however, in the tangible aspects involving the service, a low correlation is shown.
subject: Artículos
  topic: section
subject: Policies
  topic: keywords
subject: Health Quality System
  topic: keywords
subject: User satisfaction
  topic: keywords
subject: Quality of services
  topic: keywords
creator: Enrique Antonio Chau Ramos
rights: Copyright (c) 2025 Enrique Antonio Chau Ramos https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 14
ending page: 29
doi: 10.24265/iggp.2025.v12n1.03

Investments And Bureaucratic Barriers: The Effect Of Property Ownership In The Manufacturing Industry Of Arequipa City 2024
type: item
description: This article analyzes how property ownership influences the reduction of bureaucratic barriers that affect private investment in small and medium-sized enterprises (SMEs) in Arequipa in 2024. It identifies that deficiencies in the property registration system, managed by SUNARP, COFOPRI, and Bienes Nacionales, create obstacles for SME growth by increasing costs, procedures, and legal uncertainty. Using a quantitative approach, it was evidenced that property ownership has a significant impact on operational efficiency and access to capital for these businesses, with a determination coefficient of 0.3906. The article proposes the need for a comprehensive reform to improve interinstitutional coordination and the implementation of modern technologies to streamline and make registration processes more transparent. This proposal aims to foster a more favorable environment for investment and SME development in Arequipa.
subject: Artículos
  topic: section
subject: Private property
  topic: keywords
subject: Private enterprise
  topic: keywords
subject: bureaucracy
  topic: keywords
subject: organizational change
  topic: keywords
creator: Jaime Mujica Calderón
rights: Copyright (c) 2025 Jaime Mujica Calderón https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 6
ending page: 13
doi: 10.24265/iggp.2025.v12n1.02

Table of contents
type: item
description: Table of contents
subject: Information
  topic: section
rights: Copyright (c) 2025 https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 4
ending page: 4
doi: 10.24265/

Presentation
type: item
description: The Institute of Government and Public Management of the University of San Martin de Porres presents the new edition of the Government and Public Management Journal in its Volume XII, Issue 1 for the year 2025. On this occasion, the Editorial Committee has selected five research papers from academic professionals in public management, which align with the journal’s main objective: to disseminate the results and progress of scientific research focused on the areas proposed by the Institute.
subject: Information
  topic: section
rights: Copyright (c) 2025 https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 5
ending page: 5
doi: 10.24265/iggp.2025.v12n1.01

Incentives for municipal management and investment in early childhood in Peruvian municipalities. 2012 - 2018
type: item
description: Objectives: To identify the influence of incentives to municipal management on early childhood investment in municipalities of Peru during the period 2012-2018. Materials and methods: A study of quantitative approach, explanatory scope and longitudinal design was carried out, using administrative bases of the Ministry of Economy and Finance of Peru and RENIEC. Results: The evaluation of data linked to the Nutritional Articulated Budget Program and Incentive Program for the Improvement of Municipal Management (IP) of 1,876 municipalities of Peru, during the period 2012 – 2018, when applying the Spearman Correlation test a p < 0.05 was obtained, with a correlation coefficient of rs = 0.718, which became stronger in the case of municipalities No MC, less than 500 UUHH and 500 or more UUHH, as well as in the case of years with the presence of IP target, obtaining its highest value for the year 2015 (rs = 0.791). Conclusions: The results allow to conclude that the presence of the targets linked to the health sector, within the framework of the Incentives Plan for the Improvement of Municipal Management (IP), stimulated investment through the Nutritional Articulated Budget Program, during the period 2012 – 2015, especially for municipalities with the greatest quintile of poverty.
subject: Artículos
  topic: section
creator: Carlos Gerardo Ruiz-Arias
creator: Maria Elvira Román Tequén
creator: Mario Francisco López Huacho
rights: Copyright (c) 2025 Ruiz-Arias Carlos, Román-Tequén María, Mario Lopez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-01-30
publication date: 2025-01-30
starting page: 42
ending page: 50
doi: 10.24265/iggp.2025.v12n1.05

Table of contents
type: item
description: Table of contents
subject: Information
  topic: section
rights: Copyright (c) 2024 https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 4
ending page: 4
doi: 10.24265/

Abstract
type: item
description: The Institute of Government and Public Management at the University of San Martin de Porres presents the new edition of the Government and Public Management Journal, Volume XI, Number 2, for the year 2024. On this occasion, the Editorial Committee has selected five research papers from academic professionals in public management, which align with the journal's general objective of disseminating results and advances in scientific research oriented towards the lines proposed by the Institute.
subject: Information
  topic: section
creator: Claudia Cecilia Espinoza Borra
rights: Copyright (c) 2024 Claudia Cecilia Espinoza Borra https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 5
ending page: 6
doi: 10.24265/iggp.2024.v11n2.01

IMPACT OF THE REACTIVATION ON THE POPULAR COOPERATION SYSTEM ON PEASANT AND NATIVE COMMUNITIES
type: item
description: Peasant and native communities have been at a disadvantage in their development expectations due to deficiencies in sectors such as infrastructure and health, which demonstrates the need for public policies focused on allowing access to basic services and the exercise of the fundamental rights of each individual belonging to these communities. In seeking to deepen this, the general objective is to propose a regulatory proposal aimed at reactivating the National System of Popular Cooperation, reoriented to the development of peasant and native communities. The research used primary sources, stories such as interviews with former officials of the second government of Fernando Belaúnde Terry, in order to collect information on the methodology and implementation of the National Popular Cooperation System; and secondary, collecting information regarding the creation, implementation, development and achievements of the National Popular Cooperation System, amounts allocated for public investment, as well as the emblematic works executed, concluding …that the figure of Popular Cooperation not only seeks to fulfill the constitutional duty of continuing with the decentralization process of the country, but also seeks the creation of a better and more structured decentralization in the territorial areas where our peasant and rural communities are located. natives, offering an ideal environment for greater social, economic, and cultural development. It is also worth emphasizing the importance of materializing this public policy through a standard of legal normative hierarchy, since this would establish responsibilities for various sectors and entities of the Executive Branch (President of the Republic and his Council of Ministers) requiring modification of the Organic Laws of the Executive Branch, of Regional Governments and Municipalities, as well as the Organization and Functions Laws of the Ministries involved, among others.
subject: Artículos
  topic: section
subject: Indigenous people
  topic: keywords
subject: peasant community
  topic: keywords
subject: Native communities
  topic: keywords
subject: Popular cooperation system
  topic: keywords
creator: Luis Andres Roel Alva
rights: Copyright (c) 2024 Luis Andres Roel Alva https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 53
ending page: 70
doi: 10.24265/iggp.2024.v11n2.06

THE INSURED'S LEVEL OF CONFIDENCE IN ESSALUD BASED ON THE HEALTHCARE SERVICES IT IS RESPONSIBLE FOR PROVIDING TO ITS COVERED POPULATION, 2008 – 2021
type: item
description: The research aims to evaluate how the quality and provision of health services by EsSalud affects the confidence of its policyholders, and its relationship in terms of efficacy, effectiveness and quality in the period 2008-2021. The impact of increased inquiries on reducing policyholder distrust is minimal. A very significant increase in consultations would be required to generate a noticeable effect. In contrast, an inverse relationship is observed between the number of patients seen in hospital and distrust in medical care. For every ten additional inpatients, distrust is reduced by four people. A cross-sectional analysis of 2015 data reveals that policyholders rate the quality of medical care 50% higher than the quality of administrative service. A policyholder with a higher perception of medical service quality is 1,620 times more likely to trust EsSalud than one with a lower perception. On the other hand, the effect of a better perception of administrative service on trust is smaller. An increase in the perception of administrative service only increases trust by a factor of 1.060. In conclusion, the quality of medical care is the main determinant of insured people's trust in EsSalud. The provision of services, both in terms of consultations and hospitalization, also plays an important role, although to a lesser extent than perceived quality.
subject: Artículos
  topic: section
subject: Output value
  topic: keywords
subject: Out-of-pocket spending
  topic: keywords
subject: Health services
  topic: keywords
subject: Quality
  topic: keywords
subject: Eficacy
  topic: keywords
creator: Renan Quispe Llanos
rights: Copyright (c) 2024 Renan Quispe Llanos https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 7
ending page: 18
doi: 10.24265/iggp.2024.v11n2.02

INCOME EQUITY IN THE PERUVIAN PENSION SYSTEM: PERIOD 2012-2022
type: item
description: This study delves into the Peruvian pension system between 2012 and 2022, with a particular emphasis on the equity of retirement pension incomes and the determinants of these inequities. Employing a quantitative approach and the implementation of advanced machine learning techniques, including XGBoost regression models and SHAP analysis, a representative sample of 858,474 pensioners was analyzed. The findings reveal a significant discrepancy between pensioners in the National Pension System and those in the Private Pension System, with the latter's pensions being on average higher. The study identifies key factors in pension income equity as educational level, geographic location (Lima versus other regions), age, gender, and employment sector (public or private). Notably, the educational level of pensioners accounts for almost 20% of the retirement pension amount, highlighting its significant role in determining retirement income. This finding is of particular importance for public policy formulation, suggesting that improving access to education could be a key strategy to enhance equity in the Peruvian pension system.
subject: Artículos
  topic: section
subject: Pension system
  topic: keywords
subject: Pension income
  topic: keywords
subject: Equality
  topic: keywords
subject: Pensions
  topic: keywords
creator: Marco Aurelio Espinoza Rivera
creator: Isaac Roberto Ángeles Lazo
rights: Copyright (c) 2024 Marco Aurelio Espinoza Rivera, Isaac Roberto Ángeles Lazo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 29
ending page: 40
doi: 10.24265/iggp.2024.v11n2.04

Communicational behavior of the regional government of La Libertad facing a risk situation due to Covid-19
type: item
description: The research studies the communicative behavior of the Regional Government of La Libertad during the first wave of the Covid-19 pandemic. The study aimed to know how the strategies applied by the authority influenced the public's response to the disease. For this purpose, the publications of the institution and a local media outlet were analyzed through content analysis. Their data were contrasted with empirical observation and the testimonies of journalists in charge of producing the news. The main result of the study concludes that the plans implemented by the authorities by not making information transparent and manipulating reality by trying to create an alternative reality characterized by efficient management when the real scenario was different, generated a post-truth that caused distrust and uncertainty. creating a conflict in society. The research is based on the theory of risk communication, as a prevention guide, and post-truth as one of the consequences of the lack of effectiveness in the communication skills of governments.
subject: Artículos
  topic: section
subject: Regional government
  topic: keywords
subject: Communicative behaviour
  topic: keywords
subject: Covid-19
  topic: keywords
subject: Risk communication
  topic: keywords
subject: Post-truth
  topic: keywords
creator: Maritza Manuela Saenz Crisostomo
rights: Copyright (c) 2024 Maritza Manuela Saenz Crisostomo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 19
ending page: 28
doi: 10.24265/iggp.2024.v11n2.03

On the road to trade union dialogue: management of social conflicts related to road freight transport (Peru, 2019-2022)
type: item
description: Social conflict related to road freight transporters is few in number. However, its effects in terms of economic losses and violations of rights are considerable. Between 2019 and 2022, the Ministry of Transport and Communications addressed these conflicts through union dialogue. For this reason, it is worth investigating the operation of this management mechanism. For this purpose, a qualitative emerging grounded theory study was designed. Specifically, a documentary investigation was carried out on the information produced by the ministry, the Ombudsman's Office and the media. It was found that the interaction with freight transport unions produced in the public sphere allowed State agents to implement the dialogue management strategy with a cooperative model and competitive negotiation tactics focused on dissolving protest actions. It is concluded that the institutionalization of this process consolidated the union dialogue and reformulated the dynamics and relationships between the agents of the Peruvian State and the freight transport unions. In this way, union dialogue opened the door to a public sphere that is the arena for disputes and consensus of a more political nature. This could indicate a process of politicization of the economic agents of road freight transport.
subject: Artículos
  topic: section
subject: Social conflicts
  topic: keywords
subject: Management
  topic: keywords
subject: State
  topic: keywords
subject: Civil society
  topic: keywords
subject: Road transport
  topic: keywords
creator: Julio Eduardo Chumpitazi Ramírez
rights: Copyright (c) 2024 Julio Eduardo Chumpitazi Ramírez https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-08-20
publication date: 2024-08-20
starting page: 41
ending page: 52
doi: 10.24265/iggp.2024.v11n2.05

INNOVATION AS AN ENGINE OF ECONOMIC GROWTH IN PERU
type: item
description: Innovation, fundamental in various fields, entails the sustained creation and adoption of new ideas, products, or processes. Recognized by the Organization for Economic Cooperation and Development (OECD) as a driver of growth and fueled by it. The article analyzes the innovation generation process, various interpretations or scopes, as well as its evolution over time, having transitioned from closed innovation to open innovation, a factor that significantly boosted its contribution to society. A key aspect is its relationship with economic growth, highlighting the need to foster innovation in the Peruvian context.
subject: Artículos
  topic: section
subject: innovation
  topic: keywords
subject: economic growth
  topic: keywords
subject: close
  topic: keywords
subject: open
  topic: keywords
creator: Benjamin Quijandría
rights: Copyright (c) 2024 Benjamin Quijandría https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/iggp.2024.v11n1.06

ANALYSIS OF THE EFFICACY AND EFFECTIVENESS OF SOCIAL EXPENDITURE ON EDUCATION TO ACHIEVE NATIONAL DEVELOPMENT, 2003 -2022
type: item
description: This research explores the dynamics of the education sector in Peru between 2003 and 2022, analyzing trends in government spending, school enrollment, and educational quality. It reveals a steady increase in education spending, although school enrollment varies due to factors such as demographic changes and educational policies. A detailed analysis of the public cost per student at different educational levels shows an increase in investment per student. In addition, key social programs such as PRONAMA, Youth Labor Training, and Beca 18 are examined, highlighting how geographic stratum and income affect participation in these programs. The study concludes by emphasizing the need for more equitable and effective policies to improve the distribution of resources and educational opportunities in the country.
subject: Artículos
  topic: section
subject: public expenditure
  topic: keywords
subject: education
  topic: keywords
subject: social programs
  topic: keywords
creator: Renan Quispe Llanos
creator: Víctor Manuel Chung Alva
rights: Copyright (c) 2024 Renan Quispe Llanos, Víctor Manuel Chung Alva https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/iggp.2024.v11n1.05

THE CREATION, THE FINANCING SYSTEM, AND THE INTERNAL DEMOCRACY OF POLITICAL PARTIES IN THE REGULATORY FRAMEWORK OF PERU 2021
type: item
description: The purpose was to establish how the creation and the financing system are associated with the internal democracy of political parties in the regulatory framework of Peru 2021. Developed under a quantitative-qualitative approach. Descriptive, correlational design. The sample consisted of 268 people affiliated with political parties. Among the results, according to 64.6% of the people interviewed, the affiliation requirements of political parties are not adequate because the minimum number of members required for registration, and the statutes of the party to which they belong are not relevant. For 71.3%, membership in the political party is not appropriate. For their part, 94.4% of those interviewed indicated that private financing sources are not efficient. According to 94% of those interviewed, state or public financing of political parties is not efficient. For 88.4% of those surveyed, the transparency and accountability of the parties are not adequate because, they consider that, the standards established for accountability and transparency in the financing of political parties are not specific. . For 88.8%, the internal organization of the parties is not always adequately presented. According to 67.9%, there is not always internal participation within political parties. The creation of political parties is associated with the internal democracy of the parties. This information was contrasted with interviews conducted with experts and leaders of the main political parties in Peru.
subject: Artículos
  topic: section
subject: creation
  topic: keywords
subject: politicas parties
  topic: keywords
subject: democracy
  topic: keywords
subject: financing
  topic: keywords
creator: Luis Enrique Jimenez Borra
rights: Copyright (c) 2024 Luis Enrique Jimenez Borra https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/iggp.2024.v11n1.04

Financial Education and its Contribution to Financial Inclusion: An Approach from the School Curriculum
type: item
description: The study investigates the impact of the National Curriculum Design implemented in 2009 on financial inclusion, evaluating three dimensions: savings account ownership, savings account ownership and use, and credit card ownership and use. The participants were divided into two groups, those who followed the 2009 curriculum and those who did not, analyzing the gap between them before and after implementation. The Propensity Score Matching method was implemented with Probit regression and matching using the Kernel method. Data from the 2015 Peruvian National Household Survey were used to evaluate the immediate impact, extending to the years 2017, 2019 and 2021 to measure the impact over time. The results indicate a significant positive impact of long-term financial education on the three dimensions of financial inclusion. This suggests that policies of this type do not generate immediate impact, but are developed progressively
subject: Artículos
  topic: section
subject: financial education
  topic: keywords
subject: financial inclusion
  topic: keywords
subject: finance system
  topic: keywords
subject: multidimensional analysis
  topic: keywords
creator: Leonardo Rozas Villacorta
creator: Axel Casalino Proñao
rights: Copyright (c) 2024 Leonardo Rozas Villacorta, Axel Casalino Proñao https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/iggp.2024.v11n1.03

CONFLICTS IN THE MANAGEMENT OF ECONOMIC RESOURCES OBTAINED BY RIGHT OF EASEMENT IN THE PEASANT COMMUNITY OF RACCAYA (YEAR 2019-2020)
type: item
description: This research seeks to describe, analyze and explain the conflict generated in the rural community of Raccaya by the management of economic resources from easement rights that the mining company pays to the community. Delimited in the management of the communal directive of the year 2019 and 2020. Since 2005, the “Catalina Huanca” mining company has been paying a monthly amount to the community for easement rights, that is, for the use of surface land for mining activities; however, this was changed in 2012, increasing exponentially, presenting a community with a lot of money in proportion to the number of inhabitants it has. The research details the relationship between the management of economic resources obtained through easement rights and the conflict within the community, and the main factors that influence it. For this purpose, the approach used was qualitative, highlighting the ethnographic method to obtain information, in addition to interviews and documentary review of the community. The main evidence is that there is a direct relationship between the way in which the community’s money received by right of servitude is managed and the conflicts between the settlers and their authorities. The most important factors are the lack of planning, excessive distrust of the communal board of directors, lack of consensus in the general assembly, and the absence of oversight within the community’s statutes. This reality is reflected in the fact that the communal authorities do not have the capacity to manage development projects or activities in favor of the common good, in the same way the population does not have the competencies to manage their economic income in a sustainable way, that is to say, the rural community of Raccaya manages its money in an inefficient and improvised way without any development plan in a context of conflict among its members.
subject: Artículos
  topic: section
subject: peasant community
  topic: keywords
subject: managment
  topic: keywords
subject: conflicts
  topic: keywords
subject: economic resources
  topic: keywords
subject: servitude
  topic: keywords
creator: Eber Llocclla Rodriguez
creator: Delia Muñoz Muñoz
rights: Copyright (c) 2024 Eber Llocclla Rodriguez, Delia Muñoz Muñoz https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/iggp.2024.v11n1.02

Table of contents
type: item
description: Table of contents
subject: Information
  topic: section
rights: Copyright (c) 2024 https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/

Presentation
type: item
description: The Institute of Government and Public Management of the University of San Martín de Porres presents the new edition of the Government and Public Management Journal in Volume XI, Number 1 of the year 2024. On this occasion, the Editorial Committee has selected five research papers by academic professionals in public management, which are in line with the general objective of the journal, which is to disseminate results and advances of scientific research oriented towards the lines proposed by the Institute.
subject: Information
  topic: section
creator: Laura Calderón Regjo
rights: Copyright (c) 2024 Laura Calderón Regjo https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2024-03-01
publication date: 2024-03-01
doi: 10.24265/iggp.2024.v11n1.01

CULTURAL INDUSTRIES AS INSTRUMENTS OF INTERCULTURALITY, IDENTITY COHESION AND DEVELOPMENT: GASTRONOMY AND TOURISM IN PERU
type: item
description: This article seeks to demonstrate that cultural industries - tourism and gastronomy - can serve as instruments for strengthening and promoting interculturalism, social cohesion and development. It has an application mainly in urban-popular sectors (as confirmed in the interviews and surveys carried out) to influence the prevention and/or mitigation of conflicts of a cultural nature and due to social reproduction. In Peru, conflicts tend to be focused on and understood almost exclusively as those of a socio-environmental nature and linked to extractive activities. A broader vision allows us to understand that the conflict goes beyond the referred socio-environmental framework. Precisely, in the typology of conflicts described the causes that originate are based on exclusion, inequality, poverty, and the absence of opportunities (conflicts due to social reproduction) and discrimination, racism, inequity, inequality and exclusion, motivated by ethnic, linguistic and cultural reasons (cultural conflicts). Therefore, gastronomy and tourism, being cultural industries, as has been shown, instruments of social cohesion, interculturality and development, have an impact on creating the conditions to combat the structural causes of the conflict present in these cases, in the areas economic, social, cultural and socio-symbolic.
subject: Artículos
  topic: section
subject: gastronomy
  topic: keywords
subject: tourism
  topic: keywords
subject: social cohesion
  topic: keywords
subject: development
  topic: keywords
subject: cultural industries
  topic: keywords
subject: conflicts due to social reproduction
  topic: keywords
subject: cultural conflicts
  topic: keywords
creator: Joselyn Delia Tello Sierra
creator: Rafael Ademahr Vallejo Bulnes
creator: Delia Muñoz Muñoz
rights: Copyright (c) 2023 Joselyn Delia Tello Sierra, Rafael Ademahr Vallejo Bulnes, Delia Muñoz Muñoz https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2023-10-06
publication date: 2023-10-06
doi: 10.24265/iggp.2023.v10n2.07

GROWTH AND INEQUALITY: THE ROLE OF POLITICAL ECONOMY
type: item
description: There is a broad debate in the economic literature about the relationship between growth and inequality. The objective of the work is to show how policy decisions affect the interrelationships between both variables but emphasizing the preferences of the agents and not the production function, as has usually been treated in the literature. Therefore, in this paper we present a model that includes externalities on the consumption side, inquiring the impact of economic policies on growth and inequality, finding multiple equilibria with different dynamics.
subject: Artículos
  topic: section
subject: Growth
  topic: keywords
subject: Inequality
  topic: keywords
subject: Preferences
  topic: keywords
subject: Externalities
  topic: keywords
subject: Economic policies
  topic: keywords
creator: Luis Carranza Ugarte
rights: Copyright (c) 2023 Luis Carranza Ugarte https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2023-10-06
publication date: 2023-10-06
doi: 10.24265/iggp.2023.v10n2.06